Website terms

Last updated: 26 October 2026

These terms cover your use of the Tilly’s HomeHelp and Support website. By using the website you accept them.

The information on this website

We write everything on this website in good faith and try to keep it up to date. Details such as prices, the help we offer, the areas we cover and when we are available can change, so please check with us before relying on them.

Enquiries and arrangements

Sending us a message or a request through this website does not by itself arrange a visit. A visit or any other arrangement is only confirmed when we confirm it with you. The terms for the help we provide are agreed with you when the help is arranged.

Our content

The words, pictures and design of this website belong to Tilly’s HomeHelp and Support or are used with permission. You are welcome to read, print or share them for your own use, but please do not copy them for any commercial purpose without asking us first.

Links to other websites

Where we link to another website, we do so because we think it may be useful. We are not responsible for other websites, and a link is not an endorsement.

Our responsibility

We do our best to keep the website working and accurate, but we cannot promise it will always be available or free of mistakes. As far as the law allows, we are not responsible for any loss that comes from the website being unavailable, or from anything done in reliance on what it says. Nothing in these terms limits your rights under the law.

The law that applies

These terms are governed by the law of England and Wales, and any dispute about them will be dealt with by the courts of England and Wales.

Questions

If you have any questions about these terms, please get in touch.